Do you own a small or medium size business? If you do, no doubt you know it is not easy. There are thousands of things to think about. I know, because I run one too. However, I try to make sure my staff are the ones completing the work and not me. It is easy to get caught in the trap of doing the work yourself. If you are doing this, you don’t have a business, you have a job! You might as well be working for someone else instead of getting stressed.
A critical part of getting your team to actually work for you and not the other way around is to implement a Procedure Manual. I say critical, because it really is a critical part of your business if you want it to be a success. If you don’t think this is true, then you need to wake up. Do you really want to be running your business like you are currently for the rest of your working life? I can imagine it is a bit like chaos. You are trying to check everyone’s work, trying to ensure that the quality going out of your business is perfect, then dealing with customers and clients, marketing, financial aspects, hiring, and complaints! Wow, the list is overwhelming!
If this is you, then you need to seriously look at getting a Manual. If you already have one, when did you last use it? This type of Manual is going to let you get on with your life. How is this true you may ask? Here are 3 benefits of having a Procedure Manual.
Benefit Number 1 – It Will Free Up Your Time
When you implement your procedure Manual, you must enforce to your staff that they are to refer to it first before coming to you to ask any questions. As soon as you do this, you will find they get used to this process and should eventually use it as a first point of reference. If they can’t find their answer in the Procedure Manual, then they can come to you, but they must check there first. This is going to free up some of your time.
Benefit Number 2 – You Won’t Have To Explain Things Over and Over Again
This is one of the best benefits of implementing a Procedure Manual. Are you tired of having to repeat yourself every time someone new starts in your business? Well, you no longer will need to do this. Just refer the new employee to the Procedure Manual on day one and make sure they have access to a copy at all times.
Benefit Number 3 – Your Product Will Be Consistent
If all your staff are referring to the same Procedure Manual, you are much more likely to get a consistent result with your product or service. Customers love consistency. They hate surprises. As a result, they are more likely to return to your business for more. A Procedure Manual will ensure your staff are all on the same page when it comes to producing your service or product.
You can see that having a Procedure Manual is a number one priority for any business. These days it is highly competitive. Almost every market has lots of players. You need to find solutions to your business that make it more efficient. A Procedure Manual will do this.
Did you know that you can get Procedure Manual templates that you can simply customize to suit your business? This is going to save you even more time and money. Get hold of a template toady and start living your life again.